Job Description

Diversified Sourcing Solutions is currently recruiting for a Key Account Manager. This is a contract to hire position with one our clients located in Fort Lauderdale, FL. If you meet the required skills, please email your most recent resume to jvitelli@emaildss.com

Key Account Manager

Job brief

We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important existing customers. The ideal candidate will be responsible for obtaining and maintaining long term key customers by comprehending their requirements and needs.

Responsibilities

  • Operating as the lead point of contact for any matters specific to assigned customers’ accounts

  • Building and maintaining strong, long-lasting customer relationships

  • Overseeing customer account management

  • Becoming liaison with cross-functional internal teams (including Sales, Customer Service, Product Development and Accounting departments) to improve the entire customer experience.

  • Developing trust relationships with company’s key customers

  • Acquiring a thorough understanding of key customer needs and requirements

  • Ensuring correct products and services are delivered to customers in a timely manner

  • Resolving any issues and problems faced by customers and deal with complaints to maintain trust

  • Assisting with challenging customers’ requests or issues escalations as needed

Requirements

  • Proven experience as key account manager

  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

  • Excellent organizational skills

  • Ability in problem-solving and multi-tasking

  • Experience delivering customer-focused solutions to customer needs

  • Proven ability to manage multiple accounts/projects at a time, while maintaining sharp attention to detail

  • Strong verbal and written communication skills

  • MS Office, QuickBooks

  • BA/BS degree in Business Administration, Sales or relevant field

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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