Job Description

Job Summary

We're looking for a full time Orthodontic treatment coordinator to join our team that is friendly, compassionate, and energetic. The candidate for this position will have a proven track record of success, collaboration, ad positive working relationship with doctors in the orthodontic office. 

Responsibilities and Duties 

Patient Management

  • Take new patient phone calls.
  • Enter complete information in the computer that is needed on each new patient.
  • Explain to the patient parent how to complete and submit the health history online.
  • Use the New Patient Call Script to cover all points necessary.
  • Prepare new patient welcome packet for patients for their arrival before the exam.
  • Pull any appropriate x-rays and sibling records prior to the exam.
  • Check on insurance coverage prior to the exam
  • Confirmation call to the patient/parent two days prior to the exam.

Qualifications and Skills


  • Interpersonal: Good interpersonal skills to maintain effective rapport with patients, parents, doctor, other staff members, and community.
  • Writing Skills: Letter composition skills. Legible handwriting.
  • Verbal Skills: Effective verbal skills to communicate with patients and parents both in person and on the telephone. Pleasant telephone voice.
  • Problem Solving Skills: Gentle persuasion skills in order to schedule effectively.
  • Computer Skills: Computer entry, tracking. Imaging. Graphics.


Job Type: Full-time

Salary: $33,280.00

Required language:

  • English and Spanish

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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